F.A.Q.

1.- Do I need a reseller certificate or a license to buy from The Blue Pallet? Do I have to be a registered business?

You do not need to be a registered business or to have a business license in order to purchase from The Blue Pallet. Is open to the wholesale public and will sell to anyone who has a desire to purchase wholesale lots for resale.

2.- Can I purchase and pick up in person the same day?

Yes you can, we open Monday to Friday from 9 am to 5 pm. Customers are welcome to visit anytime during our business hours. You can either purchase the merchandise on our website and pick it up in person, or you can come in and make your purchase in person. Either way, you can take the product away with you the same day.

3.- How can I place an order?

We have several different ways to place orders: +Directly through our web site – just add the products that interest you to your shopping cart and proceed to checkout to submit your order. +By email (email us at sales@thebluepallet.com the items you’d like to order, your shipping and billing information and we will contact you with a total and to confirm your order). +By phone (give us a call at +1 619-626-5227 and we will take you through the process). +In person (visit us, see the merchandise, pay for your order in person and take it away with you the same day). +On WhatsApp (+16196265227) with one of our representatives during business hours.

4.- Do I have to pay sales tax?

By law in the state of California, we must charge 10.25% sales tax when selling to California residents who do not have a resale license/reseller’s permit. There are no exceptions to this rule. If you are a CA resident and you do not have a resale By law in the state of California, we must charge 10.25% sales tax when selling to California residents who do not have a resale license/reseller’s permit. There are no exceptions to this rule. If you are a CA resident and you do not have a resale permit, you can obtain one quickly, easily and for free from the California State Board of Equalization. If you come purchase in person and are a resident of California, please bring your resale permit and photo ID with you. If you don’t have a permit, you can still purchase but sales tax will apply. If you are not a resident of California but are still coming to purchase in person, please bring a copy of your business license. You will need to fill out an “Out of State” form stating that you are taking the goods out of state for resale, and we will need to attach a copy of your out of state business license to that form.

5.- If I’m unsatisfied with my purchase, what can I do?

Please note all goods are sold As-Is and all sales are final. The Blue Pallet does not offer any guarantees on the merchandise we offer and there are no exchanges or returns possible. Having said that, we are not perfect and unintentional mistakes can occasionally happen. If you ever have any issues or concerns with your orders, please call or email us and we will always strive to resolve your issue quickly and fairly with the aim of making sure our customers are always satisfied in their experience dealing with us.

6.- What payment methods do you accept?

– Bank Deposit – Cash/Zelle – Wire Transfer – PayPal – Credit/Debit Cards

7.- How can I get a shipping quote before I place my order?

You may call/whatsapp or email us to obtain shipping quotes.

8.- Is there a risk in purchasing Customer Returns?

In the long term and looking at several purchases most people in this industry would agree that the payoffs and profits are generally very good and that the long-term risk is fairly minimal. However when looking at any single purchase – YES – there is a definite risk in purchasing customer returns – and all items are sold AS-IS regardless of anyone’s best intentions to advertise each load as accurately as possible.

9.- Can I come in and look at the pallets before I purchase?

We welcome everyone to our facilities to come see the merchandise and speak with a representative in person. You are free to visually select your pallet before you purchase it. Appointment Needed.

10.- What are your business hours?

Our business hours are: Monday-Friday 9:00 am to 5:00 pm PST. We answer and give information by WhatsApp and Email all days in our working hours.

11.-How can I be notified when you have new products in stock or items on sale?

You can just suscribe to receive any information about our latest products.